Brand24 is a program designed for businesses that wish to better their brand management by gaining fast access to all of the activities that affect them, such as brand mentions on social media, reviews, blogs, videos, forums, and advertisements, among other things. As a result, you can continually watch all comments and get notifications if they are bad, allowing you to act instantly by engaging in critical dialogues that will help you to safeguard your online reputation.
With this brand management program, you can also learn more about your consumers and their preferences in order to boost communication and interaction. Another benefit that you and your team will appreciate is automatic reporting, which will help you to save a significant amount of time.
Features of BRAND24
Mentions Feed: find out what people are saying about your brand and act in real time. With a single click of the mouse, you can join conversations about your company.
To safeguard your company’s reputation, use a conversation volume chart to notice unexpected changes in the level of debate. Spot troublesome situations before they become more serious, and make the most of the great exposure you’re currently getting.
Mention Analytics: learn more about who is talking about your brand online. Analyze buzz quality and quantity to learn more about your consumers.
Influence Score: identify your industry influencers to make informed judgments about who you should collaborate with.
Sentiment Analysis: By mentioning sentiment (positive, negative, or neutral), you may get a deeper knowledge of client views and identify issue areas that need quick action
Alerts: Be the first to notice changes in the level of conversation around your brand. Customize your alerts as needed — for example, you may get email or in-app notifications about bad mentions of your brand from blogs with over 300,000 monthly visitors.
Data Exporting: generate automatic PDF reports,.xls files, and infographics from your data. Process your Brand24 mentions so you may utilize them outside of the program.
Filtering: reduce the number of results to concentrate on what is most relevant to you. You may narrow down your search by mention source, emotion, number of visitors, and many other factors.